> ## Documentation Index
> Fetch the complete documentation index at: https://help.polygon-one.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Task Routing

> Automatically assign new suppliers to team members by country

## Overview

With **task routing**, new or imported suppliers are **automatically assigned to a team member based on their country**. This way every supplier lands directly with the responsible owner, without you having to assign them manually.

You'll find the feature under **Settings → Task Routing**. It is only visible to **company administrators**.

<Frame caption="Task routing — configure rules by country">
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/polygonone/images/helpcenter/administration/aufgaben-routing-regeln.png" />
</Frame>

## Enable Auto-Routing

Use the **"Enable auto-routing"** toggle to switch the automatic assignment on or off. When it is disabled, new suppliers are not assigned automatically, and the **"Apply to unassigned suppliers"** button is locked.

## Country Rules

A rule maps **one or more countries** to **one or more team members**.

<Steps>
  <Step title="Add a rule">
    Click **"Add rule"**.
  </Step>

  <Step title="Select countries">
    In the **"Countries"** field, select the countries you want. Using **"Add continent"**, you can add all countries of a continent (Africa, Asia, Europe, North America, South America, Oceania) at once.
  </Step>

  <Step title="Assign team members">
    Under **"Assign to"**, select one or more team members.
  </Step>

  <Step title="Save">
    Click **"Save rules"**.
  </Step>
</Steps>

<Info>
  If **several team members** are assigned to a rule, suppliers from those countries are spread evenly using **round-robin** distribution.
</Info>

### Rule Order and Conflicts

Rules are evaluated **top to bottom** — the first matching rule wins. If a country is already claimed by an earlier rule, Polygon One shows a hint and ignores the country in the later rule:

> Already routed by an earlier rule and ignored here: {countries}

<Tip>
  Place specific rules near the top and more general ones (e.g. whole continents) near the bottom to avoid conflicts.
</Tip>

## Apply to Existing Suppliers

Using **"Apply to unassigned suppliers"**, you apply the saved rules retroactively. Note that:

* Only **suppliers that are not yet assigned** are considered.
* Already assigned suppliers remain unchanged.
* A message afterwards shows how many suppliers were assigned.

<Note>
  The button is only active when auto-routing is **enabled** and there are no unsaved changes. Save your changes before applying them.
</Note>