> ## Documentation Index
> Fetch the complete documentation index at: https://help.polygon-one.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Targeted Update Requests

> Ask suppliers to update specific compliance areas

## Overview

With **targeted update requests**, you can ask suppliers to review and update specific areas of their compliance data — for example, only the geodata or only the legal questionnaire. This avoids unnecessary follow-up questions and accelerates the compliance process.

<Frame caption="Update request dialog — select areas">
  <img src="https://mintcdn.com/polygonone/g9XKaRGTyMC5Wmzr/images/helpcenter/datensammlung/update-anfrage-dialog.png?fit=max&auto=format&n=g9XKaRGTyMC5Wmzr&q=85&s=b6b06e7388a873a65f166482b98c5059" width="710" height="856" data-path="images/helpcenter/datensammlung/update-anfrage-dialog.png" />
</Frame>

## Creating a Request

<Steps>
  <Step title="Select a supplier">
    Open the **supply chain view** and click the supplier node you want. Select **"Request update"**.
  </Step>

  <Step title="Select the areas">
    Select the areas you want the supplier to update:

    | Area                    | Description                                     |
    | ----------------------- | ----------------------------------------------- |
    | **Questionnaire**       | Compliance questionnaire on legal categories    |
    | **Geodata**             | Production area coordinates and boundaries      |
    | **Legal documents**     | Permits, land titles, environmental assessments |
    | **General information** | Company data, contact, address                  |
    | **Certifications**      | FSC, PEFC, Rainforest Alliance, ISCC, etc.      |

    <Info>
      Polygon One automatically pre-selects the areas that require attention based on the current compliance status (status: pending, non-compliant, or in review).
    </Info>
  </Step>

  <Step title="Specify legal categories (optional)">
    If relevant, you can additionally specify which **legal categories** are affected:

    * Land use rights
    * Environmental protection
    * Forestry regulations
    * Third-party rights
    * Labor & human rights
    * Taxes, trade & customs
    * Anti-corruption
  </Step>

  <Step title="Add a message (optional)">
    Add a personal message to give the supplier context.

    <Warning>
      Do **not** include any **compliance results or risk assessment details** in your message. The supplier sees the relevant areas directly in their portal.
    </Warning>
  </Step>

  <Step title="Send">
    Select the delivery method:

    * **"Send request"** — The supplier is automatically notified by email (the button shows the number of selected requests, e.g. "Send 1 request")
    * **"Copy & send yourself"** — The message and email address are copied to your clipboard so that you can send them through your own channel
  </Step>
</Steps>

## What the Supplier Sees

After receiving the request, the supplier opens their portal and sees the requested areas highlighted. They can update only the requested information in a targeted way, without having to go through the entire onboarding process again.

## Tracking

The progress of each update request is tracked through notifications:

| Status        | Description                                               |
| ------------- | --------------------------------------------------------- |
| **Sent**      | The request has been submitted to the supplier            |
| **Viewed**    | The supplier has opened the requested areas in the portal |
| **Completed** | The supplier has updated the requested data               |

These status changes also appear in your [notification center](/en/eudr/optional/benachrichtigungen).

<Tip>
  Targeted update requests are especially useful after the [risk assessment](/en/eudr/datensammlung/risikoanalyse), when you know which specific areas need improvement.
</Tip>