> ## Documentation Index
> Fetch the complete documentation index at: https://help.polygon-one.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Answer an EUDR request

> From your invitation to a submitted response: company, products, origin data and evidence.

Open your customer's original invitation. You can answer without an account; the invitation gives access to the requested information only. Keep it private.

<video controls preload="none" playsInline poster="/videos/helpcenter/suppliers/en/eudr-quick-start.jpg" width="1920" height="1080">
  <source src="https://mintcdn.com/polygonone/6rq_IpVFuFEtQCb2/videos/helpcenter/suppliers/en/eudr-quick-start.mp4?fit=max&auto=format&n=6rq_IpVFuFEtQCb2&q=85&s=5a4c2051aa6c057e97637c06f67a87c2" type="video/mp4" />

  Your browser cannot play this video. The written steps below cover the same process.
</video>

Video (5:37): the EUDR supplier quick start from invitation to submission. The interface may differ slightly from your request; the written steps on this page are authoritative.

![EUDR Products overview with open geodata, questionnaire and document tasks](https://mintcdn.com/polygonone/L0VixK5wtJHxxvFj/images/helpcenter/suppliers/en/request-overview.png?fit=max\&auto=format\&n=L0VixK5wtJHxxvFj\&q=85\&s=a53c39442620d64bb79528ad6dc45961)

EUDR example: Geodata, questionnaire and document tasks are still open in the Products overview. Open the product and work through the requested tasks; the response has not been submitted.

**1. Check the request**

Read the customer note and tasks. Check your company details, contact information and assigned products. If nothing is assigned or a product is wrong, contact the requester before adding unrelated data.

**2. Provide the origin information**

Open each product and check the producer and actual production country. Use [plots or coordinates](https://help.polygon-one.com/en/lieferanten/eudr/geodaten.md), an [existing DDS](https://help.polygon-one.com/en/lieferanten/eudr/upstream-dds.md), or the offered recycled-material route when it genuinely applies. Add [species and production periods](https://help.polygon-one.com/en/lieferanten/eudr/holzarten-und-zeitraeume.md) where required. If an upstream supplier holds the information, use [sub-supplier delegation](https://help.polygon-one.com/en/lieferanten/eudr/unterlieferant.md).

**3. Answer questions and provide evidence**

[Answer the questionnaire](https://help.polygon-one.com/en/lieferanten/fragen-beantworten.md) from your actual records. [Upload and review relevant documents](https://help.polygon-one.com/en/lieferanten/dokumente-hochladen.md). Follow the requirements shown for each product and country; documents support risk assessment and mitigation, not automatic compliance.

**4. Review and submit**

Check the summary and return to any highlighted gaps. Confirm the accuracy of your information, complete the security-code check if requested, and use the final submission action. Wait for its confirmation. A [saved draft](https://help.polygon-one.com/en/lieferanten/speichern.md) has not been submitted.

![Four steps: save draft, review response, submit and customer review; review and submit a requested correction again.](https://mintcdn.com/polygonone/L0VixK5wtJHxxvFj/images/helpcenter/suppliers/en/response-state-flow.svg?fit=max\&auto=format\&n=L0VixK5wtJHxxvFj\&q=85\&s=d091d6850110853293f20aa01668dc05)

Saving, reviewing and submitting are separate steps. Wait for the actual confirmation at each step. Your customer reviews the response; save, review and resubmit a requested correction. Submitted means neither accepted nor legally compliant.

> [!NOTE]
>
> Sending this response to your customer is not a DDS submission to TRACES and is not confirmation of regulatory compliance.

To continue later, reopen the original invitation and check which information was saved. For a later correction, open the task, amend the named information and submit the requested response again. [Read the status meanings](https://help.polygon-one.com/en/lieferanten/status.md).

[Invitation, security code or submission problem?](https://help.polygon-one.com/en/lieferanten/hilfe.md) · [Supplier help home](https://help.polygon-one.com/en/lieferanten/start.md)


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