> ## Documentation Index
> Fetch the complete documentation index at: https://help.polygon-one.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Understand statuses and follow-up requests

> Understand statuses and follow-up requests — Polygon One

Read the status on the specific article, document or section.

> [!NOTE]
>
> Saved is not submitted. Submitted does not mean accepted or compliant.

* **Saved / Draft:** The confirmed information is stored; the final response may still need to be sent.
* **Open / In progress:** Information or a workflow step is missing.
* **Ready / Complete:** The section meets its input requirements. This is not legal approval.
* **Document provided:** A file is available; component data or review may still be missing.
* **Submitted / Under review:** Your answer has been sent for review.
* **Accepted:** The customer has accepted the particular answer or evidence. This is not a blanket compliance guarantee for the product.
* **Rejected / Correction requested:** Read the specific reason and correct the named information or file.

1. Open the task or highlighted section. EUDR update requests also appear under tasks; PPWR requests can appear beside a field.
2. Check the article, country, file and reason.
3. Add the appropriate information and resubmit through the designated step.

A message alone does not complete a data requirement. If you cannot provide evidence, use an available explanation option or contact your customer. They decide how to handle the response.

Selected, uploaded, extracted or visible in a preview does not automatically mean saved, submitted or accepted. Check the confirmation for the specific operation. If indicators conflict, keep the affected section open and contact help.

## Related help

* [Answer the questions](https://help.polygon-one.com/en/lieferanten/fragen-beantworten.md)
* [Upload and review documents](https://help.polygon-one.com/en/lieferanten/dokumente-hochladen.md)
* [Did it save?](https://help.polygon-one.com/en/lieferanten/speichern.md)
* [EUDR: Review the request steps](https://help.polygon-one.com/en/lieferanten/eudr/start.md)
* [PPWR: Review and send](https://help.polygon-one.com/en/lieferanten/ppwr/pruefen-und-senden.md)
* [Open your customer's request](https://help.polygon-one.com/en/lieferanten/start.md)
* [Get help with your request](https://help.polygon-one.com/en/lieferanten/hilfe.md)


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