{"docsConfig":{"theme":"mint","$schema":"https://mintlify.com/docs.json","name":"Polygon One Helpcenter","colors":{"primary":"#15803D","light":"#07C983","dark":"#15803D"},"logo":{"light":"https://mintcdn.com/polygonone/AMoRp9VbcW46gNsT/logo/light.svg?fit=max\u0026auto=format\u0026n=AMoRp9VbcW46gNsT\u0026q=85\u0026s=4a316da81d50e49c7f9f6480a235558e","dark":"https://mintcdn.com/polygonone/AMoRp9VbcW46gNsT/logo/dark.svg?fit=max\u0026auto=format\u0026n=AMoRp9VbcW46gNsT\u0026q=85\u0026s=2f010ff600ff4880f154678933ee7214"},"favicon":"https://mintcdn.com/polygonone/ySkQMGGRhMNkPSTt/favicon.svg?fit=max\u0026auto=format\u0026n=ySkQMGGRhMNkPSTt\u0026q=85\u0026s=90cbe4fd3ee2dbffcb8de6167a8d47f3","api":{"playground":{"display":"simple"}},"navbar":{"links":[{"href":"mailto:help@polygon-one.eu","label":"Support"}],"primary":{"type":"button","label":"App","href":"https://app.polygon-one.com/"}},"footer":{"socials":{"website":"https://polygon-one.com"}},"search":{"prompt":"Suche..."},"integrations":{"posthog":{"apiKey":"phc_uKa9gMArvxxjzGfYWUWS4YLP7yT7gPETBzA3ktR7mUTD","apiHost":"https://eu.i.posthog.com","sessionRecording":false}},"contextual":{"options":["copy","view","chatgpt","claude","perplexity","mcp","cursor","vscode"],"display":"header"},"styling":{"latex":false},"navigation":{"global":{"anchors":[]},"languages":[{"language":"de","default":true,"href":""},{"language":"en","href":"en"},{"language":"fr","href":"fr/lieferanten/start"},{"language":"es","href":"es/lieferanten/start"},{"language":"zh","href":"zh/lieferanten/start"}]}},"deployment":{"deploymentMetadataValue":{"subdomain":"polygonone","hasAudioNarration":false,"actualSubdomain":"polygonone","customDomains":["help.polygon-one.com"],"gitSource":{"type":"github","owner":"polygon-one","repo":"docs","deployBranch":"main","contentDirectory":"","isPrivate":true,"mountPath":"","label":""},"chroma":{"liveDeploymentHistoryId":"6ae0b07ed03bec028f0a63ad","collectionId":"0d95f0d6-0f41-4003-828c-a1abdfd66982","schemaVersion":"v3","latestBuiltDeploymentHistoryId":"6ae0b07ed03bec028f0a63ad"},"entitlements":{},"buildId":"6ae0b07ed03bec028f0a63ad","clientVersion":"0.0.3971","searchFilterCounts":[{"language":"de","tag":"API-Referenz","count":62},{"language":"en","tag":"API Reference","count":62},{"language":"de","tag":"EUDR","count":53},{"language":"en","tag":"EUDR","count":53},{"language":"de","tag":"Für Lieferanten","count":28},{"language":"en","tag":"For suppliers","count":28},{"language":"es","tag":"Para proveedores","count":28},{"language":"fr","tag":"Pour les fournisseurs","count":28},{"language":"zh","tag":"供应商帮助","count":28},{"language":"de","tag":"PPWR","count":25},{"language":"en","tag":"PPWR","count":25},{"language":"de","tag":"API-Dokumentation","count":10},{"language":"en","tag":"API Documentation","count":10},{"language":"de","tag":"PPWR – Verpackungsdaten","count":9},{"language":"de","tag":"Ihr Datenformat","count":9},{"language":"en","tag":"PPWR – Packaging Data","count":9},{"language":"en","tag":"Your data format","count":9},{"language":"es","tag":"Su formato de datos","count":9},{"language":"fr","tag":"Votre format de données","count":9},{"language":"zh","tag":"数据格式指南","count":9},{"language":"de","tag":"Datensammlung (Art. 9 EUDR)","count":8},{"language":"de","tag":"DDS \u0026 Bestellungen (Art. 3 EUDR)","count":8},{"language":"de","tag":"Optional","count":8},{"language":"en","tag":"Data Collection (Art. 9 EUDR)","count":8},{"language":"en","tag":"DDS \u0026 Orders (Art. 3 EUDR)","count":8},{"language":"en","tag":"Optional","count":8},{"language":"es","tag":"Solicitud EUDR","count":7},{"language":"fr","tag":"Demande EUDR","count":7},{"language":"zh","tag":"EUDR 请求","count":7},{"language":"es","tag":"Espacio del proveedor","count":4},{"language":"es","tag":"Solicitud PPWR","count":4},{"language":"fr","tag":"Espace fournisseur","count":4},{"language":"fr","tag":"Demande PPWR","count":4},{"language":"zh","tag":"供应商工作区","count":4},{"language":"zh","tag":"PPWR 请求","count":4},{"language":"es","tag":"Resolver un problema","count":3},{"language":"fr","tag":"Résoudre un problème","count":3},{"language":"zh","tag":"更正、审核和状态","count":3},{"language":"es","tag":"Empiece aquí","count":1},{"language":"fr","tag":"Commencer ici","count":1},{"language":"zh","tag":"从这里开始","count":1}]},"assistantConfig":{"enableAskAiButton":false,"enableStarterQuestions":false,"enableAskAiSearchBar":true},"basePath":"","hasChatPermissions":false,"hasWebMcpPermissions":false,"toggles":[{"name":"kill-isr","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-mintlify-slack","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-v7-file-tree","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-integrations-settings","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-pr-grouping","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-prefix","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"analytics-v7","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"user-flows-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"no-publish-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-onboarding","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"llms-txt-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"pause-universal-search-reconcile","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving-live","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"stripTemperatureMiddleware","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"per-site-search-delta","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"support-platform-pylon-zendesk","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"instant-rollback","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications-server","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-private-page-search","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-fable","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fixed-ai-action-pricing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automation-resolve-merge-conflict","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"scoped-publishing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"mintql","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"page-level-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-version-history-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-nav-generations","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-page-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workspace-projects","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"assistant-v5","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"byok-sep-25","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fork-pr-previews","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"revalidation-jwt","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"vite-origin","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-agent-model-picker","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-updated-9-15","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-sso-scim","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"hobby-abuse-scan","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"dashboard-inbox","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-signup","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-enabled","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false}],"isAtlas":false,"googleFontsInlined":false},"customCss":[{"filePath":"style.css","content":"html:has(#content[data-page-href$=\"/lieferanten/start\"]) #pagination,html:has(#content[data-page-href*=\"/lieferanten/\"]) #mobile-nav #navigation-items>div:has(>#localization-select-trigger)>div:has(>button[aria-haspopup=menu]),html:has(#content[data-page-href*=\"/lieferanten/\"]) #navbar div:has(>div>a[href$=\"/lieferanten/start\"]),html:has(#content[data-page-href*=\"/lieferanten/\"]) #navbar li:has(>a[href=\"https://app.polygon-one.com/\"]),html:has(#content[data-page-href*=\"/lieferanten/\"]) [role=dialog] li:has(>a[href=\"https://app.polygon-one.com/\"]){display:none!important}"}],"page":{"pagePath":"en/lieferanten/start","slug":"/en/lieferanten/start","pageMetadata":{"title":"Supplier help","description":"Respond to your customer's request, one step at a time.","icon":"circle-question","mode":"center","href":"/en/lieferanten/start"},"description":{"compiledSource":"\"use strict\";\nconst {jsx: _jsx} = arguments[0];\nconst {useMDXComponents: _provideComponents} = arguments[0];\nfunction _createMdxContent(props) {\n const _components = {\n p: \"p\",\n ..._provideComponents(),\n ...props.components\n };\n return _jsx(_components.p, {\n children: \"Respond to your customer’s request, one step at a time.\"\n });\n}\nfunction MDXContent(props = {}) {\n const {wrapper: MDXLayout} = {\n ..._provideComponents(),\n ...props.components\n };\n return MDXLayout ? _jsx(MDXLayout, {\n ...props,\n children: _jsx(_createMdxContent, {\n ...props\n })\n }) : _createMdxContent(props);\n}\nreturn {\n default: MDXContent\n};\n","frontmatter":{},"scope":{}},"pageType":"default","mdx":{"mdxSource":{"compiledSource":"\"use strict\";const{Fragment:_Fragment,jsx:_jsx,jsxs:_jsxs}=arguments[0];const{useMDXComponents:_provideComponents}=arguments[0];function _createMdxContent(props){const _components={a:`a`,p:`p`,..._provideComponents(),...props.components},{Card,CardGroup}=_components;if(!Card)_missingMdxReference(`Card`,true);if(!CardGroup)_missingMdxReference(`CardGroup`,true);return _jsxs(_Fragment,{children:[_jsx(_components.p,{children:`Answer your customer’s request through the original invitation. You do not need a Polygon One account for that invitation.`}),`\n`,_jsxs(CardGroup,{cols:2,children:[_jsx(Card,{title:`Answer an EUDR request`,icon:`leaf`,href:`/en/lieferanten/eudr/start`,children:_jsx(_components.p,{children:`Provide origin information and evidence, then review and submit.`})}),_jsx(Card,{title:`Answer a PPWR request`,icon:`box`,href:`/en/lieferanten/ppwr/start`,children:_jsx(_components.p,{children:`Add packaging data or documents, check the values and send your response.`})})]}),`\n`,_jsx(_components.p,{children:_jsx(_components.a,{href:`/en/lieferanten/arbeitsbereich/start`,children:`I have a Supplier Workspace account`})}),`\n`,_jsx(_components.p,{children:_jsx(_components.a,{href:`/en/lieferanten/hilfe`,children:`Invitation or security-code problem?`})})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"Supplier help","description":"Respond to your customer's request, one step at a time.","icon":"circle-question","mode":"center","href":"/en/lieferanten/start"}}},"mdxSourceWithNoJs":null},"mdxExtracts":{"tableOfContents":[],"codeExamples":{}},"jsLinks":[],"subdomain":"polygonone","siteName":"Polygon One Helpcenter","title":"Supplier help - Polygon One Helpcenter","navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{"de":{"href":"/de/lieferanten/start","matchLevel":1},"en":{"href":"/en/lieferanten/start","matchLevel":0},"fr":{"href":"/fr/lieferanten/start","matchLevel":1},"es":{"href":"/es/lieferanten/start","matchLevel":1},"zh":{"href":"/zh/lieferanten/start","matchLevel":1}}},"lastModified":"2026-10-19T12:26:23.122Z","originalFileLocation":"en/lieferanten/start.mdx","locale":"en"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"system\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"description\" content=\"Respond to your customer\u0026#x27;s request, one step at a time.\">\u003cmeta data-mint-head name=\"application-name\" content=\"Polygon One Helpcenter\">\u003cmeta data-mint-head name=\"generator\" content=\"Mintlify\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/polygonone/32k2Y3_9P8MpmQgs/_generated/favicon/android-chrome-192x192.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"apple-touch-icon\" type=\"image/png\" sizes=\"180x180\" href=\"/mintlify-assets/_mintlify/favicons/polygonone/32k2Y3_9P8MpmQgs/_generated/favicon/apple-touch-icon.png\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/polygonone/32k2Y3_9P8MpmQgs/_generated/favicon/favicon-16x16.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/polygonone/32k2Y3_9P8MpmQgs/_generated/favicon/favicon-32x32.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/polygonone/32k2Y3_9P8MpmQgs/_generated/favicon/favicon.ico\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/polygonone/32k2Y3_9P8MpmQgs/_generated/favicon-dark/android-chrome-192x192.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/polygonone/32k2Y3_9P8MpmQgs/_generated/favicon-dark/favicon-16x16.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/polygonone/32k2Y3_9P8MpmQgs/_generated/favicon-dark/favicon-32x32.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/polygonone/32k2Y3_9P8MpmQgs/_generated/favicon-dark/favicon.ico\" media=\"(prefers-color-scheme: dark)\">\u003cmeta data-mint-head property=\"og:title\" content=\"Supplier help - Polygon One Helpcenter\">\u003cmeta data-mint-head property=\"og:description\" content=\"Respond to your customer\u0026#x27;s request, one step at a time.\">\u003cmeta data-mint-head property=\"og:site_name\" content=\"Polygon One Helpcenter\">\u003cmeta data-mint-head property=\"og:url\" content=\"https://help.polygon-one.com/en/lieferanten/start\">\u003cmeta data-mint-head property=\"og:type\" content=\"website\">\u003cmeta data-mint-head property=\"og:image\" content=\"https://polygonone.mintlify.app/_mintlify/api/og/v2?division=Start+here\u0026amp;title=Supplier+help\u0026amp;description=Respond+to+your+customer%27s+request%2C+one+step+at+a+time.\u0026amp;theme=0c175d962800f7cffd688852\u0026amp;signature=239ae4e41809b495f1e3ed522706378d3ce4d6271875a1d91ecd6df4463c5d35\">\u003cmeta data-mint-head property=\"og:image:width\" content=\"1200\">\u003cmeta data-mint-head property=\"og:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"twitter:card\" content=\"summary_large_image\">\u003cmeta data-mint-head name=\"twitter:title\" content=\"Supplier help - Polygon One Helpcenter\">\u003cmeta data-mint-head name=\"twitter:description\" content=\"Respond to your customer\u0026#x27;s request, one step at a time.\">\u003cmeta data-mint-head name=\"twitter:image\" content=\"https://polygonone.mintlify.app/_mintlify/api/og/v2?division=Start+here\u0026amp;title=Supplier+help\u0026amp;description=Respond+to+your+customer%27s+request%2C+one+step+at+a+time.\u0026amp;theme=0c175d962800f7cffd688852\u0026amp;signature=239ae4e41809b495f1e3ed522706378d3ce4d6271875a1d91ecd6df4463c5d35\">\u003cmeta data-mint-head name=\"twitter:image:width\" content=\"1200\">\u003cmeta data-mint-head name=\"twitter:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"msapplication-config\" content=\"/mintlify-assets/_mintlify/favicons/polygonone/32k2Y3_9P8MpmQgs/_generated/favicon/browserconfig.xml\">\u003cmeta data-mint-head name=\"apple-mobile-web-app-title\" content=\"Polygon One Helpcenter\">\u003cmeta data-mint-head name=\"msapplication-TileColor\" content=\"#15803D\">\u003clink data-mint-head rel=\"canonical\" href=\"https://help.polygon-one.com/en/lieferanten/start\">\u003clink data-mint-head rel=\"alternate\" type=\"application/xml\" href=\"/sitemap.xml\">\u003clink data-mint-head rel=\"alternate\" type=\"text/markdown\" href=\"/en/lieferanten/start.md\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"en\" href=\"https://help.polygon-one.com/en/lieferanten/start\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"de\" href=\"https://help.polygon-one.com/de/lieferanten/start\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"fr\" href=\"https://help.polygon-one.com/fr/lieferanten/start\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"es\" href=\"https://help.polygon-one.com/es/lieferanten/start\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"zh\" href=\"https://help.polygon-one.com/zh/lieferanten/start\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"x-default\" href=\"https://help.polygon-one.com/de/lieferanten/start\">\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https://help.polygon-one.com/#organization\",\"name\":\"Polygon One Helpcenter\",\"url\":\"https://help.polygon-one.com\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://mintcdn.com/polygonone/AMoRp9VbcW46gNsT/logo/light.svg?fit=max\u0026auto=format\u0026n=AMoRp9VbcW46gNsT\u0026q=85\u0026s=4a316da81d50e49c7f9f6480a235558e\"}},{\"@type\":\"WebSite\",\"@id\":\"https://help.polygon-one.com#website\",\"name\":\"Polygon One Helpcenter\",\"url\":\"https://help.polygon-one.com\",\"publisher\":{\"@id\":\"https://help.polygon-one.com/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https://help.polygon-one.com/en/lieferanten/start#webpage\",\"url\":\"https://help.polygon-one.com/en/lieferanten/start\",\"name\":\"Supplier help\",\"description\":\"Respond to your customer's request, one step at a time.\",\"dateModified\":\"2026-10-19T12:26:23.122Z\",\"isPartOf\":{\"@id\":\"https://help.polygon-one.com#website\"},\"breadcrumb\":{\"@id\":\"https://help.polygon-one.com/en/lieferanten/start#breadcrumb\"}},{\"@type\":\"BreadcrumbList\",\"@id\":\"https://help.polygon-one.com/en/lieferanten/start#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Polygon One Helpcenter\",\"item\":\"https://help.polygon-one.com\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Supplier help\",\"item\":\"https://help.polygon-one.com/en/lieferanten/start\"}]},{\"@type\":[\"Article\",\"TechArticle\"],\"@id\":\"https://help.polygon-one.com/en/lieferanten/start#article\",\"headline\":\"Supplier help\",\"name\":\"Supplier help\",\"description\":\"Respond to your customer's request, one step at a time.\",\"url\":\"https://help.polygon-one.com/en/lieferanten/start\",\"mainEntityOfPage\":{\"@id\":\"https://help.polygon-one.com/en/lieferanten/start#webpage\"},\"dateModified\":\"2026-10-19T12:26:23.122Z\",\"publisher\":{\"@id\":\"https://help.polygon-one.com/#organization\"},\"isPartOf\":{\"@id\":\"https://help.polygon-one.com#website\"}}]}\u003c/script>\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@type\":\"WebSite\",\"name\":\"Polygon One Helpcenter\",\"creator\":{\"@type\":\"Organization\",\"name\":\"Mintlify\",\"url\":\"https://mintlify.com\"}}\u003c/script>","siteName":"Polygon One Helpcenter","nav":{"global":{"anchors":[]},"languages":[{"language":"de","default":true,"pages":[{"title":"de","href":"/de/lieferanten/start"}]},{"language":"en","tabs":[{"tab":"EUDR","pages":[{"title":"EUDR","href":"/en"}]},{"tab":"PPWR","pages":[{"title":"PPWR","href":"/en/ppwr/uebersicht"}]},{"tab":"API Reference","pages":[{"title":"API Reference","href":"/en/api-reference/introduction"}]},{"tab":"For suppliers","icon":"truck","groups":[{"group":"Start here","pages":[{"title":"Supplier help","icon":"circle-question","mode":"center","href":"/en/lieferanten/start"}]},{"group":"EUDR request","pages":[{"title":"Answer an EUDR request","description":"From your invitation to a submitted response: company, products, origin data and evidence.","icon":"leaf","href":"/en/lieferanten/eudr/start"},{"title":"EUDR: Provide production plots","icon":"map-location-dot","href":"/en/lieferanten/eudr/geodaten"},{"title":"EUDR: Provide an existing DDS","icon":"map-location-dot","href":"/en/lieferanten/eudr/upstream-dds"},{"title":"Ask an upstream supplier for EUDR data","icon":"people-group","href":"/en/lieferanten/eudr/unterlieferant"},{"title":"EUDR: Add wood species and production periods","icon":"map-location-dot","href":"/en/lieferanten/eudr/holzarten-und-zeitraeume"},{"title":"Answer the questions","icon":"circle-question","href":"/en/lieferanten/fragen-beantworten"},{"title":"Upload and review documents","icon":"circle-question","href":"/en/lieferanten/dokumente-hochladen"}]},{"group":"PPWR request","pages":[{"title":"Answer a PPWR request","icon":"box","href":"/en/lieferanten/ppwr/start"},{"title":"PPWR: Enter packaging units and components","icon":"box","href":"/en/lieferanten/ppwr/verpackungseinheiten-und-komponenten"},{"title":"Prepare packaging data","icon":"file-arrow-up","href":"/en/lieferanten/ppwr/daten-bereitstellen"},{"title":"Review and send your PPWR response","icon":"paper-plane","href":"/en/lieferanten/ppwr/pruefen-und-senden"}]},{"group":"Fix a problem","pages":[{"title":"Get help with your request","icon":"circle-question","href":"/en/lieferanten/hilfe"},{"title":"Did it save?","icon":"floppy-disk","href":"/en/lieferanten/speichern"},{"title":"Understand statuses and follow-up requests","icon":"circle-question","href":"/en/lieferanten/status"}]},{"group":"Your data format","pages":[{"title":"I have a Google Earth file (KML/KMZ)","icon":"map-location-dot","href":"/en/lieferanten/daten-formate/google-earth"},{"title":"I have a GIS file or Shapefile","icon":"map-location-dot","href":"/en/lieferanten/daten-formate/gis"},{"title":"I have an Excel or CSV list","icon":"map-location-dot","href":"/en/lieferanten/daten-formate/excel-csv"},{"title":"I have a permit on paper or as a PDF","icon":"map-location-dot","href":"/en/lieferanten/daten-formate/papier-pdf"},{"title":"I have coordinates in degrees, minutes and seconds","icon":"map-location-dot","href":"/en/lieferanten/daten-formate/dms"},{"title":"I have a Google Maps pin","icon":"map-location-dot","href":"/en/lieferanten/daten-formate/google-maps"},{"title":"I only have one point per plot","icon":"map-location-dot","href":"/en/lieferanten/daten-formate/einzelpunkt"},{"title":"My upstream supplier has a DDS, not plot data","icon":"map-location-dot","href":"/en/lieferanten/daten-formate/upstream-dds"},{"title":"My coordinates were rejected","icon":"map-location-dot","href":"/en/lieferanten/daten-formate/koordinaten-abgelehnt"}]},{"group":"Supplier Workspace","pages":[{"title":"Use your Supplier Workspace","icon":"building","href":"/en/lieferanten/arbeitsbereich/start"},{"title":"Prepare workspace data","icon":"folder-open","href":"/en/lieferanten/arbeitsbereich/daten-vorbereiten"},{"title":"Work with customers and sub-suppliers","icon":"people-group","href":"/en/lieferanten/arbeitsbereich/zusammenarbeiten"},{"title":"Deliver information from your workspace","icon":"file-export","href":"/en/lieferanten/arbeitsbereich/liefern"}]}]}]},{"language":"fr","pages":[{"title":"fr","href":"/fr/lieferanten/start"}]},{"language":"es","pages":[{"title":"es","href":"/es/lieferanten/start"}]},{"language":"zh","pages":[{"title":"zh","href":"/zh/lieferanten/start"}]}]},"title":"Supplier help - Polygon One Helpcenter","buildId":"dpl_DFJrtvUi8HS5F9nkooKuDJsuD5BM","deploymentId":"dpl_DFJrtvUi8HS5F9nkooKuDJsuD5BM","dynamics":[],"chunks":[]}