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Read the status on the specific article, document or section.
Saved is not submitted. Submitted does not mean accepted or compliant.
  • Saved / Draft: The confirmed information is stored; the final response may still need to be sent.
  • Open / In progress: Information or a workflow step is missing.
  • Ready / Complete: The section meets its input requirements. This is not legal approval.
  • Document provided: A file is available; component data or review may still be missing.
  • Submitted / Under review: Your answer has been sent for review.
  • Accepted: The customer has accepted the particular answer or evidence. This is not a blanket compliance guarantee for the product.
  • Rejected / Correction requested: Read the specific reason and correct the named information or file.
  1. Open the task or highlighted section. EUDR update requests also appear under tasks; PPWR requests can appear beside a field.
  2. Check the article, country, file and reason.
  3. Add the appropriate information and resubmit through the designated step.
A message alone does not complete a data requirement. If you cannot provide evidence, use an available explanation option or contact your customer. They decide how to handle the response. Selected, uploaded, extracted or visible in a preview does not automatically mean saved, submitted or accepted. Check the confirmation for the specific operation. If indicators conflict, keep the affected section open and contact help.