Skip to main content

Overview

Under Settings, you manage your company profile, integrations, and automations. The page is currently divided into five areas: Profile, Notifications, API Keys, CSV Imports, and Automations.

Profile

Contact Details

Maintain your company’s master data:
FieldDescription
NameYour full name
EmailYour login email (cannot be changed)
CompanyCompany name
StreetStreet and house number
Postal CodePostal code
CityCity
CountryCompany location

Company Branding

Upload your company logo (PNG or JPEG, max. 2 MB). The logo is displayed in reports and in the supplier portal.

TRACES Integration

Connect Polygon One with the EU TRACES-NT system for automatic DDS submission:
FieldDescription
EORI NumberYour EORI registration number
TRACES UsernameYour TRACES-NT username
TRACES Web Service Access TokenYour web service access key (displayed hidden)
You obtain your TRACES credentials through the EU Login portal. A step-by-step guide is available under TRACES Registration.

Confidential Geolocation

Enable the option “Confidential treatment of geolocation data” to request confidential treatment of your geo data in DDS submissions.

Change Password

In the Change Password area, you can update your login password. You will need your current password to do so.

Notifications

Control which notifications you receive through which channel.
For each notification type, you can enable or disable two channels separately:
ChannelDescription
In-AppNotification in the Notification Center
EmailNotification by email
Particularly important events (e.g., failed DDS submissions) are marked with the “Important” badge.
Using “Reset to default settings”, you can restore the recommended configuration at any time.

API Keys

Create API keys to integrate Polygon One into your system landscape.

Create a Key

1

Open the dialog

Click “Create key”.
2

Set the name and permissions

Assign a name and select the desired permissions:
AreaReadWrite
Articlesarticles:readarticles:write
Supplierssuppliers:readsuppliers:write
Ordersorders:readorders:write
DDS Statementsdds:readdds:write
3

Copy the key

The API key is displayed only once. Copy it immediately and store it securely.
An API key cannot be displayed again after creation. If it is lost, a new key must be created.
In addition, you can revoke existing keys at any time. Use separate keys for different integrations so that read and write permissions remain cleanly separated. Further details on API usage can be found in the API Reference.

CSV Imports

Configure the column mapping for CSV imports. Polygon One supports the import of five data types:
Map your CSV column headers to the Polygon One fields (e.g., HS code, article name, commodity group). Required and optional fields are clearly marked.

Value Mappings

In addition to columns, you can also map values. If your CSV file uses, for example, "Einkauf" instead of "purchase", you can define a mapping so that the import works correctly.
Using “Reset to default mappings”, you can reset the configuration to the default values at any time.

Automations

Automate recurring steps in the DDS workflow.

Orders & DDS

AutomationDescription
Automatically assign orders to a DDSNew orders are automatically matched to a suitable DDS
Automatically create a DDS for ordersIf no suitable DDS exists, a new one is created automatically
Default DDS volume (kg)The default volume (in kg) for automatically created DDS

Invitation Reminders

SettingDescription
Send invitation remindersSuppliers receive a reminder 7 days after the invitation is sent if they have not yet opened it. If the invitation remains unopened after 14 days, your administrators are notified.

Compliance Reminders

Send automatic reminders to suppliers who have not yet provided their compliance data:
SettingDescription
EnableTurn automatic reminders on or off
Delay (days)How many days after the invitation the first reminder is sent (1–90)
Cooldown (days)Minimum interval between reminders to the same supplier (1–90)
Compliance reminders are only sent to suppliers who have provided an email address and whose compliance status is still open.

Escalation Stages (optional)

Instead of a single reminder, you can configure a multi-stage escalation. As soon as stages are present, they replace the single reminder above: each stage waits its own number of days and sends its own message. After the last stage, the reminder ladder stops.
You configure the following per stage:
FieldDescription
Send after (days)Stage 1 counts from the invitation date; each further stage counts from when the previous reminder was sent (1–365)
Subject (optional)Email subject (max. 200 characters)
Headline (optional)Headline of the email (max. 150 characters)
Message (optional)Message body (max. 4000 characters)
The text fields are prefilled with the default wording — edit them, or leave a field blank to use the default text. Plain text only; formatting is removed before the email is sent.
Use “Add stage” to add more stages and “Remove” to delete individual ones. Without configured stages, the simple reminder with delay and cooldown applies.